Frequently asked questions (FAQ)
61 rue Jean Jaurès
The product must be returned with the form below duly completed :
After receipt, the product will be analyzed to confirm the internal failure and will be replaced by an identical product.
If your sensor is out of order outside the warranty period, you do not need to send it back to us.
Given the environment in which our sensors operate, their design unfortunately does not allow us to repair them.
If your product is an above-water equipment, we invite you to contact us so that we can process your request.