Frequently asked questions (FAQ)
My product is out of order, what should I do ?
If your product breaks down during its warranty period, please send it back to the following address:
HITEC
Customer Service
Activa Park lot 8
3 rue des Longchamps
HITEC
Customer Service
Activa Park lot 8
3 rue des Longchamps
14400 SAINT MARTIN DES ENTREES
The product must be returned with the form below duly completed:
Upon receipt, the product will be inspected to confirm the internal failure and it will be replaced with an identical product.
If your sensor breaks down outside of its warranty period, it is not necessary to send it back to us.
Given the environments in which our sensors operate, their design unfortunately does not allow us to repair them.If your product is an out-of-water device, please contact us so that we can handle your request.
Given the environments in which our sensors operate, their design unfortunately does not allow us to repair them.If your product is an out-of-water device, please contact us so that we can handle your request.