Frequently asked questions (FAQ)
My product is out of order, what should I do ?
If your product fails within its warranty period, please return it to us at the following address :
HITEC
SAV
N°8 Activa Park
3 rue des longchamps
SAV
N°8 Activa Park
3 rue des longchamps
14400 SAINT MARTIN DES ENTREES
The product must be returned with the form below duly completed : 
After receipt, the product will be analyzed to confirm the internal failure and will be replaced by an identical product.
If your sensor is out of order outside the warranty period, you do not need to send it back to us.
Given the environment in which our sensors operate, their design unfortunately does not allow us to repair them.
If your product is an above-water equipment, we invite you to contact us so that we can process your request.